We don't believe in pages and pages of get out clauses so just a few simple things:
Payment and Deposits on works:
payment is due in full upon full works completion unless trade terms have been agreed.
We may require a deposit on some works where materials are special order.
Warranty on Materials and workmanship:
We provide a no quibble 12 month warranty and all installation work we do and manufactures warranty applies to materials used which also is normally a 12 month period from purchase but sometime can be longer or shorter.
If a item goes wrong outside this time it will be charged at our normal hourly rate to come back and diagnose the problem.
Cancellation of Works:
We book works in advance so if you have to cancel at short notice (72 hours before due start date) without genuine reason we reserve the right to still charge part or full price for what was agreed.
We will always try to accomodate your needs and take everything in to account possible as we know sometimes things happen that are unavoidable.
Ownership of goods supplied:
We reserve the right of title of goods supplied until full payment is made.
Obviously this is just a couple of basic items we have a full list of T&C s should you require them but we like simple.
Fixed price terms and conditions are subject to distance and items individual to the task taken and we reserve the right to charge a extra fee of £50 per invoice for late payments to cover our administration costs.
Third Party Applications/Software.
Whilst we will always try to keep things updated some elements like apps for alarm systems and cctv we have no control over and take no responsibilty for there correct function.
We are a small family run business with myself Wayne Shaw and my son Spencer working as a close team supporting each other.
Quality matters to us as we have our reputation to maintain and our 100's of repeat customers domestic and commercial, we are proud to be a true family business.
We look after many local businesses including Catering 24 and Giltbrook Cleaners on the Manners Industrial estate in Ilkeston Derbyshire as well as many smaller local companies shops and residental homes and public houses locally to us.